Terms of service

Welcome to Rio Grande! These Terms of Service outline the legal agreement between you and Rio Grande when you interact with our website, purchase our products, and engage with our services. By using our website or making a purchase, you agree to abide by these terms.

1. Product Information: While we strive to provide accurate product descriptions, images, and information, Rio Grande cannot guarantee the accuracy, completeness, or reliability of any content on our website.

2. Ordering and Payment: By placing an order with Rio Grande, you confirm that all details provided are accurate and complete. You agree to pay the total amount for the products ordered, including any applicable taxes and shipping charges.

3. Shipping and Delivery: Rio Grande is committed to delivering your products in a timely manner. However, delivery times may vary due to factors beyond our control, such as shipping carrier delays or adverse weather conditions.

4. Returns and Refunds: As our products include perishable goods, we do not offer returns or refunds. If you receive damaged or incorrect items, please contact us within 14 days of delivery, and we will assist you in resolving the issue.

5. Limitation of Liability: Rio Grande shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services, including but not limited to loss of profits, revenue, or data.

6. Intellectual Property: All content on the Rio Grande website, including text, images, graphics, logos, and trademarks, is protected by intellectual property rights and shall not be used without our prior written consent.

7. Governing Law: These Terms of Service are governed by and interpreted in accordance with the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United States.

8. Modification and Termination: Rio Grande reserves the right to modify, suspend, or terminate any part of our website, services, or products at any time without prior notice. We also reserve the right to update these Terms of Service periodically.

9. Contact Us: For inquiries, questions, or concerns related to these Terms of Service or any other aspect of Rio Grande, please contact us at riograndecoffee@yahoo.com.

10. Agreement Acceptance: By accessing our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for choosing Rio Grande. We are committed to providing you with exceptional products and services while maintaining transparency and accountability in our business practices.

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